Jacket Hunt
Jacket Hunt


Do you ship outside United States?

Yes we do ship wordwide.

What is shipping cost outside United States?

shipping is free on orders over 150$ worldwide

Do you offer refund/exchange?

All purchases at HaloThemes are covered by our "Money Back Guarantee Policy". if you're not satisfied with your themes and/or add-ons / plugins / extensions, we will try our very best to help you as much as possible.

In case our templates or extensions get any issue that we cannot help, we will refund the full price you paid immediately.


  • You don't want it after you've downloaded it.
  • The item did not meet your expectations.
  • You simply change your mind.
  • You bought an item by mistake
  • You do not have sufficient expertise to use the item.
  • You ask for goodwill, or
  • You can no longer access the item because it has been removed / discontinue (we advise you to download items as soon as you have purchased them to avoid this situation).
  • Refund is not applicable on Custom Service (such as custom development works, consulting works and any order services we provide)


1. Product Not-As-Described

Such issues should be reported to our Technical Support Department within 7 days from the date of the purchase. Clear evidence must be provided proving that the purchased product is not as it is described on the website. Complaints which are based merely on the customers false expectations or wishes are not honored.

2. Major Defects

Although all the products are thoroughly tested before release, unexpected errors may occur. Such issues must be submitted for our Technical Support Department. We keep the right to rectify the error or defect within 72 hours (exclude Sartuday and Sunday). Please note that our technicians can request temporary access to your server in order to identify and fix the possible issues with our Products. Failure to provide such access in a timely manner may result in a delayed resolution of the issue. Refusal to provide access to your sever will result in your inability to qualify for a refund.

3. Item support extension not used

if you purchase an item support extension and request a refund of that extension before your existing item support expires, we will provide you with a refund of that item support extension.

Which carrier do you use to ship
We use Fedex,DHL,USPS and Dpex for shipments
What if my shipment is missing or lost
At Jackethunt.com, we understand that sometimes things can go wrong with shipping. That's why we have a dedicated customer service team ready to assist you in case your shipment is missing or lost. We will work tirelessly to track down your package and ensure that it reaches you in a timely manner. In the rare case that your shipment cannot be located, we will ship another item for you Free of Cost. Your satisfaction is our top priority, and we are committed to providing you with the best shopping experience possible. So rest assured, if anything goes wrong with your shipment, we've got you covered.
How much time it takes for delivery?
At Jacket Hunt, we understand the excitement of receiving your order as soon as possible. That's why we use DHL or FedEx express service for our shipments, ensuring fast and reliable delivery. Depending on your location, you can expect to receive your order within 3-5 days after shipment. So no more waiting weeks for your new jacket, get it delivered to your doorstep in just a few days with Jacket Hunt.
My item is still not arrived, what should I do?
We understand that waiting for a package can be frustrating, but don't worry, we've got you covered. If you have a tracking number, you can easily check the estimated delivery date on our tracking page. However, if you're unable to track your item or it's taking longer than expected to arrive, please reach out to our dedicated customer service team at sales@jackethunt.com. They will be more than happy to assist you in checking the status of your item and finding a solution for any delays. At Jacket Hunt, we value our customers and strive to provide excellent service every step of the way. So rest assured, we'll make sure your jacket arrives safely and on time.

Return & Exchange

What is your return policy?
At Jacket Hunt, we understand that sometimes a product may not work out for you. That's why we offer a hassle-free return policy within 30 days of the item delivery. If the jacket doesn't fit right or just isn't what you expected, simply contact our customer service team and they will guide you through the return process. We want our customers to be completely satisfied with their purchase and we are committed to making any necessary changes to ensure that. Shop confidently with Jacket Hunt knowing that your satisfaction is our top priority.
 What if the size doesn't fit me?

At Jacket Hunt, we understand how frustrating it can be when a jacket doesn't fit as expected. That's why we offer a hassle-free solution - if the size doesn't fit,

we will send you a replacement in the correct size at no additional cost to you. Or, if you prefer, we can provide a refund for the item. Our goal is to ensure that every customer is completely satisfied with their purchase from Jacket Hunt.

With our easy return and https://jackethunt.com/pages/return-exchange/, finding the perfect fit has never been easier.
So go ahead and shop confidently knowing that we have your back, no matter what size you need.

What if I don't like the item?
sometimes things don't work out and you may not be completely satisfied with your purchase.
That's why we offer our customers the option to either exchange the item for a different one or receive a refund,with detection of 20% restocking fee.
This allows us to cover the costs of processing and returning the item while still providing you with a satisfactory solution.
We want all our customers to be happy with their purchases and will do everything we can to make sure you find the perfect jacket for you.
What is the process for replacement or refund for a damage or faulty product
At Jacket Hunt, we take pride in providing high-quality jackets to our valued customers. However, if for any reason you receive a damaged or faulty product, we are happy to offer a hassle-free replacement process.
Simply contact us via email at sales@jackethunt.com or whats-app us at +1-610-477-5300 and provide us with details about the issue, along with photos if possible. Our dedicated customer service team will work quickly to arrange for a replacement to be sent out to you as soon as possible.
We apologize for any inconvenience this may have caused and assure you that we will do everything we can to make it right. Thank you for choosing Jacket Hunt.
Can I exchange the item for another one?
Yes, we accept item exchange.


Which payment methods do you accept?

We accept PayPal, Credit Cards And Crypto

Do you have money back guarantee?
you are secure with Money Back Guarantee in case there is an issue with the order
is my credit card information safe on jacket hunt.?
Jacket Hunt uses 128-bit SSL encryption technology to protect our customers' information during checkout. we also use Fraud Defender, which helps us to prevent fraudulent transactions in our online store.
Can we pay in installments?
Ye you can, we are using Afterpay that allows you to shop now and pay later. With Afterpay, your purchase will be split into 4 payments, payable every 2 weeks.
Can i pay over 6 months on jacket hunt?
Pick your payment plan at afterpay. Choose to pay over 6 or 12 months on purchases over $400
can i always pay in 4 installments (split payment)?
with the help of Afterpay its allow you to shop now and pay later, your purchase will be split into 4 payments, payable every 2 weeks

Custom Orders

Can I get any jacket custom made? What details do I need to provide?
At Jacket Hunt, we pride ourselves on being able to bring any jacket design or idea to life. Whether you have a specific picture in mind or you want to describe your dream jacket in detail, our skilled tailors will make it happen.
The more information you provide in the Custom Order Form, the better we can understand and create your perfect jacket.
From fabric type and color, to buttons and pockets, every detail is important to us as we strive for ultimate customer satisfaction.
So go ahead and let your imagination run wild, because at Jacket Hunt, no jacket request is too big or too small for us to handle.
How much time it takes to make my custom order? and to be delivered to me?

Use overlay text to give your customers insight into your brand. Select image and text that relates to your style and story.

Can I add my name to the jacket?
add your name in the form of embroidery patches to any jacket you purchase. This personalization adds a unique touch to your jacket and makes it truly one-of-a-kind. Our skilled team will carefully stitch your name onto the jacket of your choice, creating a personalized piece that you'll love to wear or gift to someone special. With Jacket Hunt, you can make a statement and stand out from the crowd with your very own personalized jacket. So go ahead and add that personal touch to your style with Jacket Hunt.
Can i get custom made jackets in any type of leather ..?
Absolutely! At Jacket Hunt, we pride ourselves on providing the highest quality leather for our jackets. We have partnerships with some of the finest tanneries in the world, ensuring that we can provide a wide range of options to our customers. From lambskin and sheepskin to buffalo-hide and cow-hide, we offer over 200 different types of leather for you to choose from. And if you have a specific type of leather in mind, we are more than happy to source it for your custom-made jacket. With our expertise and experience in leather, rest assured that your jacket will be made with the best quality material that is both durable and stylish. So go ahead and design your dream jacket with confidence at Jacket Hunt.
How does the Custom Order Work?
At Jacket Hunt, we believe in providing personalized and unique products to our customers. That's why we offer a custom order option where you can submit your requirements via email or WhatsApp. Our team of experts will work closely with you to understand your specific needs in terms of sizing, material, and design. We will then create a one-of-a-kind jacket just for you, ensuring that it meets all your expectations and fits perfectly. With our custom order process, you can have a hand in designing your own jacket and make it truly yours. So go ahead and unleash your creativity. with Jacket Hunt the possibilities are endless!
I received a custom order. Can I return and get a replacement?
Absolutely! At Jacket Hunt, we understand the importance of getting a perfect fit when it comes to clothing, especially jackets. That's why we offer our customers the opportunity to see actual pictures of their custom order before it is shipped out, minimizing the chances of needing a return. However, if for any reason your custom order does not fit you well, we are happy to do the first alteration free of charge. In case the alteration is not possible, we also offer the option to return the jacket for a replacement. Please note that customers would be responsible for shipping the jacket back to us
Can i and get a refund? on custom made order?
unfortunately, returns and refunds for custom orders are not possible. Our team at Jacket Hunt puts in a lot of effort to create a perfectly tailored piece just for you, based on your chosen style, material, and accessories,and we are not likely to sell it to anyone else
Therefore, we encourage all customers to carefully consider their choices before placing a custom order
How much time it takes to make my custom order? and to be delivered to me?
we understand how important it is to receive your custom order in a timely manner. While our usual fulfillment time is 15-18 days, we do not have a pre-specified delivery date for all custom orders due to their unique nature. But don't worry, you can always discuss the delivery date with our dedicated Customer Support Agents while placing your order. For customers with a specific deadline, we highly encourage communicating your desired delivery date so we can work towards meeting your expectations. We are committed to minimizing fulfillment time and ensuring that you receive your custom jacket as soon as possible without compromising on quality. You can trust us at Jacket Hunt to deliver on time and provide you with the perfect fit and style for your needs.

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