Jacket Hunt Return & Exchange Policy
REFUND PROCESS
A returned item must be in its original condition, and all tags should be unbroken. Once your return is received and inspected, we will notify you about the approval or rejection of your refund. If your request is approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within certain days. Please allow us a period of up to 14 days to process the refund.
Refunds will be issued in the form of the original payment (if the jacket would be returned within 30 days after the delivery date) otherwise after 30 days we will only offer store credit.
CHANGE OF MIND OR SIZING ISSUE
If sizing would be an issue or the customer change their mind and want to return the jacket for a full refund, we will charge a 20% restocking fee for a full refund.
(Please Note: After 30 days, if the product would not return, we will be able to offer store credit only. Customers will be responsible for return shipping costs)
DAMAGED ITEMS
If the customer received a damaged Jacket, we will send the customer pre-paid return shipping label or send the customer (return shipping charges), and we will send an exchange jacket for a Free
WHEN WILL BE I REFUNDED?
Your Refund will be processed within a week or a half after the returned parcel is received by us. We’ll send you an email to confirm once the Refund will be completed, This process may take several weeks to complete.
RETURN SHIPPING
To return your product for a refund, you will be responsible for paying your own shipping charges. Shipping costs are non-refundable. If you are shipping out an item over $100, you should consider using a trackable shipping service or purchasing shipping insurance. We don't guarantee that we will receive your returned item.
Return your order to us within 30 days after the order would be shipped, and we'll process a full refund back to the original payment method.
Customers from outside the United States, Canada, and the United Kingdom are not eligible for return. For more information, contact us at sales@jackethunt.com
EXCHANGE POLICY
Exchanges: Ordered the wrong size or color? No worries! If you need the same item in a different size or color, we’ll waive the return shipping fee and the new shipping cost for domestic orders only. International customer contacts us at sales@jackethunt.com
(Please Note: jacket must be returned to us within 30 days after delivery date to qualify for free exchange) after exceeding the given time frame, we will charge a 20% restocking fee on all exchange orders and after 45 days of delivery date we will not accept any return for refund or for exchange
Visit our return and exchange page and follow the procedure, or if you have any concerns, you can contact us at sales@jackethunt.com and we'll be happy to assist you.
Click here to start your return process JACKET HUNT RETURN PORTAL
